Privacy Policy
Last updated: 31 October 2026. Draft for UK GDPR — review with your adviser before go-live.
1. Who we are
Rockbeard Ltd, trading as Rockbeard Logistics (“we”, “us”), is the data controller for personal data collected through this website and when you book a courier job. Company number 12685677 (registered in England and Wales). VAT number GB 352774384. Registered office: 39 Chorley Road, Standish, Wigan WN1 2SS. Contact: bookings@rockbeard.co.uk or 01257 414540.
2. What data we collect
- Identity and contact data (name, company, phone, email, addresses)
- Job details (postcodes, goods description, timing, vehicle requirements)
- Communication records (enquiries, booking requests)
- Technical data (IP address, browser type) if analytics or security logs are enabled
3. Why we process it
- To provide quotes and fulfil courier bookings (contract / steps prior to contract)
- To respond to enquiries (legitimate interests)
- To meet legal and accounting obligations
- Where you consent, for optional marketing (you can withdraw at any time)
4. Sharing
We share job details with the owner-driver courier assigned to your job, and with insurers or professional advisers where necessary. We do not sell your personal data. Hosting and email providers may process data on our behalf under contract.
5. Retention
Booking and invoice records are typically kept for up to 6 years for tax and legal purposes. Enquiry data that does not become a booking is kept only as long as needed to respond, then deleted or anonymised.
6. Your rights
Under UK GDPR you may request access, rectification, erasure, restriction, portability, and object to certain processing. You may complain to the Information Commissioner’s Office (ICO). Contact us at bookings@rockbeard.co.uk.
7. International transfers
Where tools process data outside the UK, we will ensure appropriate safeguards (e.g. adequacy or standard contractual clauses).
8. Contact
Privacy enquiries: bookings@rockbeard.co.uk. Phone: 01257 414540.